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Store Policy

Customer Care

If you have any issues with your order, Jordan's Tea House will do our best to resolve the issue. We fill orders in a timely manner - but we do send our shipments through USPS and we can't control their speed, unfortunately. We will give you updates on the shipping process.

If you live in the Clayton, NC area, feel free to choose delivery so you don't have to deal with a slow mail system. We'd be happy to drop off your tea selections within 7 business days.

Privacy & Safety

Your privacy and safety is of the utmost importance to us. Rest assured that we adhere to strict food safety standards while growing, preparing, and packaging your order.

Any information you provide to Jordan's Tea House will be secure. We will only use your information for purposes such as contacting you about your order, sending you shipping information, reminding you of items in your cart, or letting you know when new tea blends are available, if you so choose.

Payment Methods

Jordan's Tea House accepts Cash App and Venmo payments and credit/debit cards for online orders. To pay through Cash App or Venmo, choose "offline payment" when you check out to get the information you need. If you choose Cash App or Venmo for an online order, we cannot fill your order until payment is received. If payment is not received within 3 business days, your order will be cancelled.

 

We accept cash payments for delivery orders.

Payment Methods
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